Terms & Conditions

Here you’ll find PDF versions of all our the important terms, conditions & legal information in relation to The Energy Deal. We advise all of our customers to read these terms and conditions carefully. You should understand that as a customer of The Energy Deal, you agree to be bound by these terms and conditions.

If you can’t view the above documents, please download Adobe Acrobat Reader.

Downloads Available

Website Use
T&C’s

TED Action and Afford
Tariff T&C’s

Charity Tariffs
T&C’s

Need Help?

Our FAQ section will help answer most questions but if you would like to speak to a member of our Customer Services Team, call us free today on 0800 0281020. If you smell gas or detect a gas leak call the National Gas Emergency Service (24 hrs) on 0800 0281020.

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Need Help?

Our FAQ section will help answer most questions. If you would like help switching with T.E.D you can speak to our sales team on Lo-call 0333 370 4008. If you are on either T.E.D Afford Fixed or T.E.D Action tariffs and wish to speak to a member of our Customer Services Team, you can call us freephone 0800 028 1020.

If you smell gas or detect a gas leak call the National Gas Emergency Service (24 hrs) on 0800 111 999.

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Energy for your home

Lo-Call: 0333 370 4008

 

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